I wanted to thank you again for your quick response to our server crash. We had the perfect storm in our office. There was an equipment malfunction which caused a flood which got sucked into our server. The server and backup tape drive were fried. We had been with you for less than a month but you had captured all the data we needed. You downloaded all the data to my IT service people that night and we were back up the next day. You never know if your insurance is any good until you need it. Let me say you are as advertised. Thanks for all your help in the disaster recovery.

- Neil L Ringler DDS, Barnstable, MA

I’m absolutely gratified with Oak Tree. We lost a set of a patient’s time-point image files, and were able to restore and use them almost as a matter of course while my patient waited only a few minutes! This eliminated the prospect of rescheduling the patient for two appointments: one for new images and one for the necessary work. This not only preserved my doctor-patient relationship, but confirmed my trust in Oak Tree’s reliability, functionality and responsiveness: it was quick, it was easy, and it worked! This is what Oak Tree is all about.

- Dr. B Shen, DMD, San Francisco, CA

Oak Tree saved [me] tonight. (My InBox has approximately 7,000 emails.) For the 2nd time, [Microsoft email’s] compression feature has failed and caused me to lose 3-4,000 emails. The first time …The loss was devastating. The second compression failure happened tonight; I lost all of the email for 2006 from my InBox. However, this time I had Oak Tree and …I started the restore feature. I asked Oak Tree to restore my entire InBox file from the backup ...the night before. It took 2 1/2 hours, but it worked. I am delighted to report that my entire InBox has been restored. I love you guys!!!

- W. Ronald Redmond, DDS, MS, FACD; 12/30/06

The idea of depending only on an on-site tape and network storage device for the safety of 100 gigabytes of data did not allow me to feel secure about my office data. As a long time Dolphin user I was most happy to take advantage of Oak Tree’s remote back-up services when it first became available. Recently I lost imaging data on one of my patients and immediately called OakTree for help. In a matter of hours those imaging files were restored. Needless to say I am quite confident that ALL my data is safe and can be restored should some sort of computer data catastrophe occur. I highly recommend OakTree with no reservations whatsoever.

- Joel F. Brodsky DDS, MS

You never think it can happen to you, but when our server crashed, I realized just how vital our remote back up was and that using OakTree Storage was one of the best decisions I have made for the practice.

Returning from Christmas vacation, I came into the office Monday morning and found our network was down, we were unable to run Dolphin on any of the workstations, and the server was frozen. It could not happen at a worse time; it was school vacation week and our office was extremely busy. We also had end-of-year payments to post and bills to print for the 1^st of the month.

The first call was to my IT professional. He diagnosed the network problems and reported the server had crashed. He said we needed a new server; however, it would take a full day for a new server to be built and set up.

My next call was to Oak Tree Storage. I had just switched to Oak Tree from another remote back up service. Oak Tree provided for a larger amount of data back up at less than half the price I was paying. After explaining the situation to Oak Tree, my data was restored on a remote server in 2 hours. With my old back up service, my data was protected but I did not have access to my data on a server running Dolphin software. I was unable to look at charts, see the schedule, make appointments, post payments or do anything I needed to run the office. With Oak Tree Dental Disaster Recovery, I was able to run the office without missing a beat. With remote access, I had full capabilities as if it was my server in my office.

Without Oak Tree, my office would have been down for 2 days. With Oak Tree, we were down for 2 hours. The response time was incredibly fast. They were available all hours of the day, and were even there to help on New Years’ Day when we needed additional help.

Oak Tree has been one of the best investments I have made. I sleep better at night knowing I have Oak Tree professionals protecting my data, able to get me up and running within hours.

- Sam W. Levine DDS, MS