OAK TREE
STORAGE, LLC SERVICE TERMS & CONDITIONS
Oak
Tree Storage, LLC (“Oak Tree”, “OTS”) agrees to provide you (“you”,
“user”, “customer”) the Oak Tree Storage Online Backup, Archive,
Restore and/or Server Services (the “Service”) for any servers you
enroll (each, a “Protected Server”), as described in the Oak Tree
Service Level Agreement (the “Service Level Agreement”), according
to the Plan Option and Retention Period selected, in accordance with
the following Terms and Conditions:
1.
Term of Agreement
You
subscribe to the Service for either sequential, single monthly use
or a consecutive twelve (12) month period (the “Initial Term”) of
Basic Service [unless cancelled per Section
4].
The
Initial Term commences immediately following an initial, optional
trial period (“Trial Period”, defined elsewhere on our website), if
selected or, if the optional Trial Period is not selected,
immediately following the date of your acceptance of this
Agreement.
At
the end of the Initial Term, your Service will automatically be
renewed for an additional one- or twelve-month period at the then
prevailing rate structure unless a notice of termination
(“Termination Notice”) is sent to custserv@oaktreestorage.com
at least 30 days prior to the end of the current period in
accordance with Section
4. This Termination Notice must include: your
company name, contact name, address, telephone number, account name,
account number, server name(s) for which services are being
terminated, and requested termination
date.
2.
Service Fees
All
charges for the Service under this Agreement shall be as specified
in the Pricing
Schedule.
The fee structure for the Service Plan you elect shall remain fixed
for the Initial Term unless you agree to upgrade your plan during
that term or your usage is such that you are automatically shifted
into a different range. Service renewals will be priced using the
Service Plan and fees in effect at the date of the service renewal.
You will be provided with thirty (30) days’ advance notice of any
changes. Charges for Additional Service Options may be changed at
any time upon thirty (30) days’ posted notice, unless otherwise
provided herein.
As you approach your storage limit Oak Tree will
endeavor to notify you of that fact via email so you may choose a
course of action, whether it be reducing the amount of storage you
use or increase your plan to the next level of storage. (Various
options will be presented in the email you will receive. For more
information, ontact custserv@oaktreestorage.com.) Your selected plan
creates a maximum amount of storage dedicated for your use in the
Oak Tree system, and it will prevent any further backups until you
reduce the amount of storage used by, or increase the capacity
(Plan) for, your account.
Emergency Off-hours Service Technical Support by
Telephone is available for Oak Tree Online Backup and Restore
Service Subscribers. This Emergency Telephone Support is provided
off-hours (defined as all times other than “regular office hours”,
which are Monday through Friday, 9:00am to 5:00pm Eastern Standard
Time) for issues that must be resolved very quickly regardless of
the day or hour. Your credit card on file will be charged $50.00 per
hour or part thereof for each such call, with a minimum of one hour
per call, for all such Emergency calls. You should leave a regular
phone message, send an email to support@oaktreestorage.com or call Technical Support during regular
office hours if you do not want to be charged for this Emergency
service . If you leave a message on the Emergency Off-hours Hotline
extension, you are agreeing to these charges, which may change from
time to time.
3.
Payments
OTS
will provide the Services to you, with certain restrictions, free of
charge for an initial trial period (“Trial Period”, defined
elsewhere on our website). After the expiration of that Trial Period
you authorize OTS to bill your credit card automatically for use of
the Services at the published rate applicable to the subscription
plan you elect for an initial term of one or twelve months (“Initial
Term”). See related links on our website for more information about
the Services, subscription plans and pricing information.
Monthly
Subscriptions. You
acknowledge that your Monthly Subscription covers single,
consecutive months, one month at a time. For Monthly Subscriptions,
OTS will charge your credit card for the total monthly amount
immediately following the Trial Period or immediately upon your
acceptance of this Agreement if you do not opt for the Trial Period.
At the end of each month your subscription will automatically be
renewed for another one-month term at the then-current monthly
pricing plan, and your credit card will be charged in full by OTS
for the new month unless another plan is selected or you cancel your
subscription prior to the beginning of the next billing cycle in
accordance with Section
4.
Your first month’s subscription, if not beginning on the first day
of your billing cycle, will be pro-rated for the percentage of that
month for which you use the Service. In the event that you cancel or
terminate the Services at any time during any one-month term (“Early
Termination”), you acknowledge and agree that you will be charged
and will pay a fee (“Early Termination Fee”) as liquidated damages
to Oak Tree equal to one month times the then-current Monthly Base
Plan Cost; and the parties hereby agree and acknowledge that such
Early Termination Damages are reasonable in light of the fact that
Oak Tree’s damages may be difficult to fix with precision, and
explicitly apply to all contracts, including multi-year contracts,
if any. However, if you decide to upgrade to an annual or more
expensive subscription plan during the term of your monthly
subscription period, any remaining prepaid fees from your then
current plan will be credited to your new
plan.
Annual
Subscriptions. You
acknowledge that your Annual Subscription covers a consecutive,
twelve (12) month term. For Annual Subscriptions, OTS will charge
your credit card for the total annual amount including any
prepayment discounts immediately following the Trial Period, or each
month on a monthly basis in advance for the agreed yearly rate with
a lesser or no discount depending on the terms of your agreement,
which price which will remain in effect during your term. At the end
of your term, your subscription will automatically be renewed for
another twelve (12) month term at the then-current annual pricing
plan, and your credit card will be charged in full by OTS for the
new twelve (12) month term including any prepayment discounts
available at that time, or in monthly installments with a lesser or
no prepayment discount, depending upon the option you selected,
unless another plan is selected or you cancel your subscription
prior to the beginning of the next billing cycle in accordance with
Section
4. Your first
month’s charge, if not beginning on the first day of your billing cycle, will be pro-rated
for the percentage of that month for which you use the Service. In
the event that you cancel or terminate the Services at any time
during a twelve (12) month term (“Early Termination”), you
acknowledge and agree that you will be charged and will pay a fee
(“Early Termination Fee”) as liquidated damages to Oak Tree equal to
(a) ten percent (10%) of the Annual Base Plan Cost times the number
of full or partial months remaining in your term, regardless of
whether it is billed annually or monthly, but in no event less than
$100, in the case of an Annual subscription. The parties hereby
agree and acknowledge that such Early Termination Damages are
reasonable in light of the fact that Oak Tree’s damages may be
difficult to fix with precision, and explicitly apply to all
contracts, including multi-year contracts, if any. However, if you
decide to upgrade to a more expensive subscription plan during the
term of your annual subscription period, any remaining prepaid fees
from your then current plan will be credited to your new
plan.
All
Subscriptions. If
you subscribe to a promotional plan you acknowledge that your
subscription and fees are based on the then-current promotional plan
you have selected. Your subscription will automatically be renewed
at the then prevailing pricing plan at the time of your subscription
renewal, not at the promotional rate, and your credit card will be
billed by OTS for the renewal of service, unless another plan is
selected or you cancel your subscription in accordance with
Section
4
prior to the beginning of the next billing cycle. In the event that
OTS is forced to collect any unpaid amounts owed to OTS, you agree
to pay all costs of collection, including, but not limited to,
attorney's fees.
Depending
on the subscription plan you have chosen, you authorize a recurring
monthly or annual charge to your credit card in exchange for your
use of the Services, based on OTS's then current fee schedule for
the Services, which may be amended from time to time in OTS's sole
discretion.
IF
YOUR USE OF THE SERVICES EXCEEDS THE LIMITS OF YOUR CHOSEN SERVICE
PLAN IN ANY GIVEN PERIOD AS DEFINED IN THE
PRICING
SCHEDULE,
YOUR
BACKUP WILL ABORT AND YOU WILL NOT BE ABLE TO CONTINUE THAT ABORTED
BACKUP OR PERFORM ANY SUBSEQUENT BACKUPS UNTIL YOU EITHER REDUCE
YOUR EXISTING DATA STORAGE OR SUBSCRIBE TO A HIGHER CAPACITY PLAN.
YOU WILL CONTINUE TO BE BILLED AT YOUR APPLICABLE
SERVICE
LEVEL
RANGE
FOR THAT PERIOD AND ALL SUBSEQUENT PERIODS REMAINING IN YOUR
SUBSCRIPTION, AND YOUR ACCOUNT WILL BE CHARGED ACCORDINGLY. Unless
the services are terminated by user or OTS as set forth in these
terms and conditions, when your subscription is automatically
renewed for the next service period, any applicable fee changes will
be applied to your account for that next service period.
You
will receive a backup status email each time your backup runs on our
server. It includes all relevant capacity information for your
current plan: your billing plan, your storage quota, and the amount
of storage you’re currently using. It is your responsibility to
monitor this information and act accordingly, by either managing
your account online or by contacting Oak Tree Storage, LLC Customer
Service for assistance.
Payments
will be charged to your credit card up to ten (10) days in advance
of the billing cycle for your subscription, which will typically be
the first of each month. (For subscriptions initiating at other
times of a month, the first month’s billing will be pro-rated to the
first of the following month and included in the first full month’s
billing.) Any amounts not covered by your credit card for any reason
will bear late charges at the rate of one and one-quarter percent
(1.25%) per month compounded on a daily basis from the date due
until the date paid. You shall be liable for all expenses incurred
in collecting charges that are in arrears, including reasonable
attorneys’ fees.
If
you fail to pay the charges of Oak Tree Storage, LLC for a period of
thirty (30) days after the due date of any charge, or your credit
card company rejects a charge for any reason not attributable to Oak
Tree, Oak Tree may, after giving you ten (10) business days email
notice, at its option (a) cease providing the Service and/or (b)
refuse requests to restore your data. If you are in arrears for a
period of two (2) months or longer, Oak Tree may, after providing
ten (10) days prior notice by email, delete all data transmitted to
it by you. IN THE EVENT OAK TREE TAKES ANY ACTION PURSUANT TO THIS
SECTION, IT SHALL HAVE NO LIABILITY TO YOU OR ANYONE CLAIMING BY,
FOR OR THROUGH YOU. Nothing herein shall preclude Oak Tree from
pursuing other remedies authorized by statute or
otherwise.
4.
Cancellation Rights and Charges
You
may cancel the Service within the first 30 days of the commencement
of the Initial Term (the “Cancellation Rights Period”) without
incurring any Basic Service Fees, Activation Fees or Early
Termination Fees. Otherwise, if Service is cancelled before the end
of its term, you shall pay, as liquidated damages to Oak Tree, Early
Termination Fees equal to (a) ten percent (10%) of the Annual Base
Plan Cost times the number of full or partial months remaining in
your term, regardless whether it is billed annually or monthly, but
in no event less than $100, in the case of an Annual subscription;
or (b) one month times the Monthly Base Plan Cost; and the parties
hereby agree and acknowledge that such Early Termination Damages are
reasonable in light of the fact that Oak Tree’s damages may be
difficult to fix with precision, and explicitly apply to all
contracts, including multi-year contracts, if
any.
The
Cancellation Notice should be sent to custserv@oaktreestorage.com
and should include: your company name, contact name, address,
telephone number, account name, account number, server name(s) for
which services are being terminated, and requested termination date.
Early Termination Fees will be due and payable upon receipt of
electronic and/or paper invoice.
You
understand that all data stored by OTS on your behalf under this
Agreement shall be deleted 14 calendar days from the date the
Agreement is terminated (the "Termination Period"), without further
consent from or notice to you (unless deleted earlier for improper
or impermissible use), regardless of length of your contract. Prior
to the last day of such Termination Period, you should endeavor to
remove all of your stored files and data from OTS's servers and/or
to cure any breach of these Terms and Conditions, in which case OTS
may reinstate your account in its sole discretion. OTS may destroy
any of your stored data and files that are not removed from OTS's
servers within the Termination Period and/or OTS may limit or
preclude your ability to retrieve or restore data and files stored
on OTS's servers until you comply with these Terms and Conditions
and bring your account current, all in OTS's sole and absolute
discretion. YOU ACKNOWLEDGE AND UNDERSTAND THAT OTS RESERVES THE
RIGHT TO DESTROY ALL OF A USER'S DATA AND FILES IMMEDIATELY ON THE
EXPIRATION OF THE TERMINATION PERIOD WITHOUT ANY LIABILITY
WHATSOEVER. By using the Software you are agreeing to release OTS
from any and all liability, claims and damages due to lost or stolen
data whether or not you request a data copy.
5.
Software
On This Web Site
Software
(if any) that is made available to download from this web site ("
Software") is the copyrighted work of Oak Tree Storage, LLC and/or
its suppliers. Your use of such Software is governed by the terms of
the end user agreement, if any, which accompanies or is included
with the Software ("License Agreement"), and the Oak Tree Storage,
LLC Terms and Conditions. You may not install or use any Software
that is accompanied by or includes a License Agreement unless you
first agree to the License Agreement terms. For any Software not
accompanied by a license agreement, Oak Tree Storage, LLC hereby
grants to you, the user, a personal, non-transferable license to use
the Software for viewing and otherwise using this web site in
accordance with these terms and conditions, and for no other
purpose. Please note that all Software, including without limitation
all HTML code and Active X controls contained in this web site, is
owned by Oak Tree Storage, LLC and/or its suppliers and is protected
by copyright laws and international treaty provisions. Any
reproduction or redistribution of the Software is expressly
prohibited by law, and may result in severe civil and criminal
penalties. Violators will be prosecuted to the maximum extent
possible. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF
THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER
REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE
IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE
AGREEMENT. You acknowledge that the Software, and any accompanying
documentation and/or technical information, is subject to applicable
export control laws and regulations of the
USA.
You agree not export or re-export the Software, directly or
indirectly, to any countries that are subject to
USA
export restrictions.
6.
Limited Warranty
Oak
Tree warrants that, once the Initial Backup has successfully
completed, the Service provided by Oak Tree will conform to the
specifications set forth in the applicable Service Level Agreement
for the Retention Period selected.
EXCEPT
FOR THIS WARRANTY, OAK TREE AND ITS LICENSORS DISCLAIM ANY AND ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, AND NON-INFRINGEMENT WITH RESPECT TO THE
SERVICE.
This
limited warranty gives you specific legal rights, and you may also
have other rights, which vary from jurisdiction to jurisdiction. If
you believe that the Service does not conform to the warranty
described above, contact Customer Service. Oak Tree’s exclusive
liability and your sole remedy for breach of this limited warranty
shall be either re-performance of the specific service component
which failed, free of charge, or, at your sole discretion, refund of
any fees paid by you for the monthly period in which the specific
service component failed to conform to this limited warranty. Some
jurisdictions do not allow the exclusion or limitation of relief,
incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
OAK
TREE STORAGE, LLC WARRANTS THAT THE SOFTWARE, IF USED IN ACCORDANCE
WITH THESE TERMS AND CONDITIONS, WILL PERFORM SUBSTANTIALLY THE
FUNCTIONS DESCRIBED IN THE SERVICE LEVEL AGREEMENT. EXCEPT AS SET
FORTH ABOVE, OTS DOES NOT WARRANT (i) THAT THE SOFTWARE WILL WORK IN
COMBINATION WITH OTHER PRODUCTS USED BY YOU, (ii) THAT THE SOFTWARE
WILL MEET YOUR REQUIREMENTS, (iii) THAT THE SOFTWARE OR THE WEB SITE
WILL BE TIMELY, ERROR-FREE, UNINTERRUPTED, VIRUS-FREE OR SECURE,
(iv) THAT THE SOFTWARE WILL WORK PROPERLY OR AT ALL ON OR WITH YOUR
PARTICULAR SERVER HARDWARE, OPERATING PLATFORM AND/OR OTHER
APPLICATIONS OR FILE SYSTEMS, OR (v) THAT ALL SOFTWARE OR WEB SITE
ERRORS WILL BE CORRECTED. If you report a Software error which
represents a failure of this warranty, OTS will, at its option, (i)
correct or provide a reasonable workaround for the error; (ii)
provide a replacement of the Software which complies with the
warranty; or (iii) upon return of the Software to OTS, refund any
remaining subscription fees if prepaid.
The
limited warranties in this section shall not apply to any defects
which are caused by (i) modifications of the Software made by any
party other than OTS and/or its suppliers; (ii) a failure of your
hardware or other software to function normally in conjunction with
the Software where such failure is not directly caused by the
Software; or (iii) your failure to use the Software according to
OTS's specifications and these Terms. The remedies set forth in this
section are your sole and exclusive remedies, and OTS's sole and
exclusive liability, for any breach of the limited warranties
provided in these Terms and Conditions.
User
hereby releases OTS, its affiliates and subsidiaries, and their
respective directors, officers, employees, agents, shareholders,
co-branders, partners, successors and assigns from any and all
actual or alleged damages which may result from User downloading any
information or materials from the Website(s).
Some
states or jurisdictions do not allow the exclusion of implied
warranties or limitations on the length of an implied warranty, so
the above limitations may not apply to you. To the extent
permissible, any implied warranties are limited to thirty (30) days.
This warranty gives you specific legal rights. You may have other
rights that vary from state to state or jurisdiction to
jurisdiction. For further warranty information, contact OTS at custserv@oaktreestorage.com
7.
Limitation of Liability
THE
CUMULATIVE LIABILITY OF OAK TREE, ITS SUPPLIERS AND/OR LICENSORS TO
YOU AND ANY AND ALL OTHER PARTIES FOR ANY LOSS OR DAMAGES RESULTING
FROM ANY CLAIMS, DEMANDS, OR ACTIONS ARISING OUT OF OR RELATING TO
THIS AGREEMENT OR THE USE OF THE SERVICE, OR ANY FAILURE OR DELAY IN
DELIVERING THE SERVICE, SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU
DURING THE PERIOD OF THREE (3) MONTHS IMMEDIATELY PRECEDING THE DATE
ON WHICH THE EVENT GIVING RISE TO THE CLAIM OCCURRED OR THE PRORATA
EQUIVALENT IF YOU HAVE PURCHASED AN ANNUAL PLAN. OAK TREE, ITS
SUPPLIERS AND/OR LICENSORS SHALL NOT BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE OR OTHER INDIRECT
DAMAGES, OR FOR LOST PROFITS, LOST OR DAMAGED ASSETS OR LOST DATA
ARISING OUT OF THE USE OR INABILITY TO USE ANY OF THE SERVICES OR
ANY DATA SUPPLIED THEREWITH OR ANY FAILURE OR DELAY IN DELIVERING
THE SERVICE, EVEN IF OAK TREE HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Some
jurisdictions do not allow the exclusion or limitation of special,
incidental, consequential, indirect or exemplary damages, or the
limitation of liability to specified amounts, so the above
limitation or exclusion may not apply to you.
8.
Other
8.1
Claim and Filing of Suit. You
must present any claim in writing to Oak Tree within a reasonable
time, and in no event any longer than sixty (60) days after the
event for which the claim is presented. No action may be maintained
against Oak Tree for loss, damage or destruction of data
transmitted, unless timely written claim has been given as provided
above, and unless such action is commenced within nine (9) months
after the date on which such written claim delivered in accordance
with the foregoing, has been received by Oak
Tree.
8.2
Notices
8.2.1
Notices to OTS.
To be valid, notices must be sent by email (to custserv@oaktreestorage.com) and by certified mail, return
receipt requested, to Oak Tree Storage, LLC; Attention: Legal
Department; 553 Park Avenue, New York, New York,
10065, or to such other address as may be designated by OTS
from time to time. Notices to OTS shall be deemed to have been given
three days after the date of mailing by certified mail, return
receipt requested.
8.2.2
Notices To User.
Notices to User will be sent by email at the email address reflected
in User's registration information. Notices to User shall be deemed
to have been received 24 hours after the email is sent.
8.3
Ownership Warranty. You
warrant that you are the owner or legal custodian of the data
transmitted to Oak Tree pursuant to the terms of this Agreement and
that you have full authority to transmit said data and direct its
disposition in accordance with the terms of this Agreement. OTS
cannot and hereby does not assume any responsibility for compliance
or non-compliance with any and all licensing or any other
requirements or restrictions associated with any of the
aforementioned information, and accepts no liability for the
licensing compliance or non-compliance of your information. It is
your responsibility to ensure that you are authorized to backup any
and all software and/or data that you back up to the OTS
servers.
You
further represent and warrant that the information you provide to
OTS during the registration process (the "User Information"): (1) is
accurate and complete at the time of registration, and (2) will be
continuously updated by you in such a way that the User Information
shall at all times be current, accurate, and
complete.
8.4
Confidentiality. “Confidential
Information” means any information (without regard to the medium on
which such information may be recorded, whether written, visual,
audio, graphic, computerized or otherwise, whether or not encrypted
and regardless of mode of encryption, concerning or relating to your
property, business and affairs and specifically includes data
transmitted from any Protected Server to Oak Tree Storage Servers.
Confidential Information shall be held in confidence by Oak Tree and
shall be used only for the purposes provided for in this Agreement.
Oak Tree shall use the same degree of care to safeguard your
Confidential Information as it utilizes to safeguard its own
Confidential Information. Oak Tree may comply with any legal
subpoena or similar order by an authorized legal agency or
department related to you data on any Oak Tree servers located
within an Oak Tree authorized facility, provided that Oak Tree
notifies you promptly upon receipt thereof, unless such notice is
prohibited by law. You shall pay Oak Tree’s reasonable charges for
such compliance.
The
terms of the OTS Privacy Statement, as it may be amended from time
to time in OTS's sole discretion, are incorporated by reference into
these Terms and Conditions. You are encouraged periodically to
review the OTS Privacy Statement posted on the Website at
www.oaktreestorage.com.
8.5
Indemnification. You
agree to fully indemnify and hold harmless Oak Tree and its
employees and agents for any liability, cost or expense (including
litigation expenses and reasonable attorneys’ fees) arising out of
(i) Oak Tree’s possession of your data, or (ii) your breach of the
terms and conditions of this Agreement.
8.6
Modification; Authority; Assignment. Oak
Tree may modify any aspect of this Agreement or the applicable
Service Level Agreement upon 30 days prior notice. Should you wish
to terminate the Service as a result of such modification, you may
do so by sending a Termination Notice to custserv@oaktreestorage.com
any time prior to the effective date of such modification; in such
instance no Early Termination Fees will apply. Otherwise such
modification will remain in effect for the remaining Term.
You
acknowledge that you have the authority to enter into this Agreement
on behalf of your company and that you may authorize other
individuals to purchase additional services. This Agreement binds
you and any of your authorized users, as well as your heirs,
executors, successors, and assigns, and cannot be changed orally. As
a condition precedent to your installation of the Oak Tree Software
Agent, you must elect to accept the Software License Agreement and
Service Level Agreement. In the event you elect not to accept such
agreements, this Agreement shall automatically terminate without
further action or notice and without liability to any party.
CUSTOMER IS ADVISED TO CAREFULLY REVIEW THE SERVICE LEVEL AGREEMENT
FOR IMPORTANT INFORMATION REGARDING SERVICE REQUIREMENTS, USAGE
RESTRICTIONS AND SUPPORT FUNCTIONS RELATING TO THE SERVICE. You
shall also be responsible for complying with, and/or acknowledging,
any “terms of use” and “privacy policy” posted on the Oak Tree’s
and/or any of its subsidiary or affiliated web sites.
User
shall not be entitled to assign, sublease, sublicense, sell, offer
for sale, encumber or otherwise transfer or dispose of its rights
under this Agreement, in whole or in part, without OTS's prior
written consent (other than to an affiliate which shall fully assume
the obligations of its assignor by written instrument) without the
written consent of Oak Tree, which shall not be unreasonably
withheld or delayed.
OTS
shall be entitled to assign this Agreement or any of its rights
under this Agreement in its sole discretion and such assignment will
be considered to be properly effected following 30 days electronic
notice to you.
8.7
Governing Law; Jurisdiction. This
Agreement is governed by the laws of the State of
New
York,
excluding its conflicts of laws principles. You hereby submit to the
exclusive jurisdiction of the federal and state courts of the State
of New York; provided, however, that Oak Tree shall have the right
to institute judicial proceedings against you or anyone acting by,
through or under you, in other jurisdictions, in order to enforce
Oak Tree’s rights hereunder through reformation of contract,
specific performance, injunction or similar equitable relief. Each
party hereby irrevocably waives any and all rights to a jury trial
and any objection which it may now or hereafter have to the laying
of venue of any suit, action or proceeding relating to this
Agreement in New York, New York and further irrevocably waives any
claim that New York, New York is not a convenient forum for any such
suit, action or proceeding. The United Nations Convention on
Contracts for the International Sale of Goods, and any successor
treaties, will not govern this Agreement.
8.8
Changes to Services, Website and Terms and
Conditions.
User acknowledges and agrees that OTS may change, modify, amend,
suspend or discontinue any aspect of the Services, including its
pricing, or its websites, at any time, without notice and without
liability to User or to any third party, except that any such change
to prices will not affect your current term pricing. OTS reserves
the right to impose limits on certain features of the Services or
its websites, at any time, without notice and without liability to
you or to any third party. Further, you acknowledge and agree that
OTS may amend any or all of the Terms and Conditions (including fees
and rules) applicable to its Service by posting same on its
Website(s) at any time, at OTS's sole discretion, without notice.
Any amendment of the Terms and Conditions will be reflected on OTS’
Website(s). YOU ARE ENCOURAGED TO REVIEW THE TERMS AND CONDITIONS
POSTED ON THE OTS WEBSITE(S) PERIODICALLY. CONTINUED USE OF THE
SERVICES AND THE WEBSITES CONSTITUTES YOUR ACCEPTANCE OF OTS’S TERMS
AND CONDITIONS, INCLUDING ANY AMENDMENTS THERETO (s), and will be
applicable to all current users at the time it is
posted.
8.9
Right of Refusal to Provide Service.
The Services and the websites are only available to persons with the
legal capacity to enter into this Agreement. OTS may, at its sole
and absolute discretion, refuse to accept a person's (or entity's)
registration, and may, at any time after accepting registration,
refuse to permit a person's (or entity's) continuing use of the
Services and the Website for any reason. In the event of such
termination, no Early Termination Fees will
apply.
8.10
Updates. Upon payment by
you of any applicable fees, and as long as your account remains
current and you continue to pay for the Services, OTS will provide
you with access to new releases, enhancements, or updates to the
Software, in accordance with these Terms and Conditions as it makes
them available.
8.11
Security.
OTS will use reasonable efforts to prevent the unauthorized
disclosure or destruction of your stored information and data;
however, no archival or security system is either impenetrable or
infallible. Except in extraordinary circumstances, or where legally
required to do so, OTS will not seek to decrypt your data, and will
make reasonable efforts to preserve your data in the same format in
which it was received from you. Notwithstanding the foregoing, OTS
does routinely collect and analyze metadata regarding User files
designated for archival using the Service, including, without
limitation, header information, checksum quantities, file size, file
type, and archival dates, but not data content. This information is
used by OTS to gauge service levels and application performance,
and, in some instances, for data recovery purposes. OTS will not,
however, be responsible for any matter beyond its reasonable
control, including, without limitation, unauthorized access to your
information or data and/or functions provided or performed by third
parties. In the event that OTS is served a subpoena or is otherwise
legally compelled to provide access to your stored information, OTS
will use reasonable efforts to provide you with notice of the same
(as provided below) as soon as reasonably practical to enable you to
take any action you deem necessary to prevent such access, all at
your sole expense and without OTS's cooperation or assistance.
You
are solely responsible for the content of all data that you store or
retrieve through OTS’s Services. OTS normally does not review,
inspect, edit or monitor any content, data or any files stored by
you or any other user of the Services. As a condition of using the
Services, you represent and warrant (a) that you have sufficient
rights to the content of all data and files stored by you on OTS's
servers, (b) that such content does not include any illegal or
improper items, (c) that such content does not contain any
pornographic or pornography-related data, (d) that such content
complies in all respects with these Terms and Conditions, and (e)
that your use of the Services and OTS’s Website(s) do not infringe
or violate any third party's copyright, patent, trademark, trade
secret, license or other proprietary rights. Your use of the
Services is subject to all applicable local, state, national and
international laws and regulations. You agree not to use the Service
for any illegal purposes, not to use the Service to store, retrieve,
transmit or view any illegal pictures, files or information, or any
material that encourages illegal conduct. You further agree not to
use the Services to distribute digital content of any kind to
others, or to disseminate digital content for commercial purposes.
8.12
Suitability.
You also agree (a) to ensure that your computer hardware and
software are sufficient to enable use of the Services, and (b) to
designate manually any data and files you wished to be stored on
OTS's servers, including but not limited to any "unique"
applications and data. You acknowledge that, by default, OTS only
backs up data from certain popular installed applications on typical
operating systems, and that it is the User's responsibility to
review and modify the files and programs selected for backup. While
Oak Tree may provide you with support and recommendations regarding
the selection of files and/or databases to be backed up, Oak Tree
assumes no responsibility for the final selection of backed up data,
and you further acknowledge that OTS may not detect all of your
important and unique data, and you agree, therefore, to confirm
manually all back up requests. For questions regarding storage and
backup limitations, please see our FAQ section, posted on the
Website at www.oaktreestorage.com.
7.13
Content and Use.
You may not use the Services or the Website(s) for any illegal or
improper purpose. OTS is NOT a service for storing and disseminating
data to other recipients. It is simply a service for online data
storage, backup, terminal server and restore functions for files and
data designated by you. OTS may use automated procedures to detect
unacceptable or suspicious levels of usage and may immediately
disable offending User accounts, and the process of detection may
vary from time to time, based on the misuse detected. OTS is not
responsible for any business interruptions that may be caused due to
this process.
8.14
Conduct.
User is solely responsible for its conduct, and for the content of
all information stored or retrieved under its User name and
password. User represents, warrants and covenants that its use of
the Services and the Website shall not: (1) violate any applicable
local, state, national or international law, statute, ordinance,
rule or regulation; (2) export or re-export the Software, Services
and/or any User information outside of the jurisdiction in which
User obtained it without the appropriate United States or foreign
government licenses (Export controls prohibit the Software from
being downloaded or exported or re-exported (i) into (or to a
national or resident of) Cuba, Iran, Iraq, Libya, North Korea,
Sudan, Syria or any other country to which the United States has
embargoed goods from time to time; or (ii) to anyone on the United
States Treasury Department's list of Specially Designated Nations or
the United States Commerce Department's Table of Denial Orders. By
downloading and/or using the Software, you are agreeing to the
foregoing provisions and you are certifying that you are not located
in, under the control of, or a national or resident of any such
country or on any such list; (3) interfere with or disrupt computer
networks connected to the Service or the Website, including but not
limited to storing any information which contains any viruses,
Trojan horses, worms, time bombs, cancelbots, or other computer
programming routines that are intended to damage, detrimentally
interfere with, surreptitiously intercept or expropriate any system,
data or personal information; (4) impersonate any other person or
entity, or make any misrepresentation as to User's employment by or
affiliation with any other person or entity; (5) forge headers or in
any manner manipulate identifiers in order to disguise the origin of
any User Information; (6) upload, post, transmit, publish, or
distribute any material or information for which User does not have
all necessary rights and licenses; (7) upload, post, transmit,
publish, or distribute any material which infringes, violates,
breaches or otherwise contravenes the rights of any third party,
including any copyright, trademark, patent, rights of privacy or
publicity or any other proprietary right; (8) interfere with or
disrupt the use of the Services or the Website by any other User,
nor "stalk", threaten, or in any manner harass another User; (9)
upload, post, transmit, publish, or distribute any unauthorized or
unsolicited advertising, solicitations, offers for the sale of
services, unsolicited communications, or offers for any "investment
opportunities"; (10) upload, post, transmit, publish, or distribute
any material or information which contains a computer virus, or
other code, files or programs intending in any manner to disrupt or
interfere with the functioning of the Services, the Website, or that
of other computer systems; (11) use the Services or the Website in
such a manner as to gain unauthorized entry or access to the
computer systems of OTS or others; (12) upload, post, transmit,
publish or distribute any material or information which constitutes
or encourages conduct that would constitute a criminal offense, give
rise to other liability, or otherwise violate applicable law; (13)
upload, post, transmit, publish, or distribute any material or
information that is unlawful, or which may potentially be perceived
as being harmful, threatening, abusive, harassing, defamatory,
libelous, vulgar, obscene, or racially, ethnically, or otherwise
objectionable in any manner whatsoever; or (14) reproduce, copy,
modify, sell, distribute or otherwise exploit for any commercial
purposes the Services or the Website, or any component thereof
(including, but not limited to any materials or information
accessible through the Website).
8.15
Inappropriate Use.
If OTS suspects that an account is being used for storage or
distribution of any illegal or improper material, such as
copyrighted or illicit content, or for some other improper or
impermissible purpose, then OTS may take any steps it deems
necessary to protect the integrity of its Services and business,
including suspending your Service until the issue is resolved. Users
notified of such suspicions must grant OTS access to the data in
their accounts, or, at its sole discretion, OTS may suspend or
cancel User’s Service. OTS, however, is not required to notify Users
of suspicious activity, and may seek to obtain access to suspicious
data without further notice to or consent from the User. If OTS
suspects for any reason whatsoever that a User has stored data on
OTS’s servers that is either illegal, in violation of these Terms
and Conditions, in violation of the rights of any third party, or
otherwise reasonably objectionable, then OTS may, at its sole
discretion: (a) notify appropriate authorities; (b) refuse or
disable User access to the Service; (c) remove or delete User data,
in whole or in part, from OTS’s servers; (d) terminate the User’s
account; and/or (e) take any other action with respect to the User's
data or account that OTS, in its sole discretion, deems reasonably
necessary. OTS may at its sole discretion take such protective
measures without further notice to or consent from the User.
8.16
Third-party sites.
The Services and the Website(s) may provide links to the websites or
services of others ("Third-Party Sites"). Links to such Third-Party
Sites do not constitute an endorsement by OTS of such Third-Party
Sites, or the products, content, materials or information presented
or made available by such Third-Party Sites. User acknowledges and
agrees that OTS is not responsible for any damages or losses caused
or alleged to have been caused by the use of any Third-Party Sites,
or from the products, content, material, services or information
presented by or made available through such Third-Party Sites.
8.17
Force Majeur.
Oak Tree shall not be deemed to be in breach of this Agreement if
its obligations are delayed or prevented by any reason of any act of
God, war, terrorism, fire, flood, natural disaster, accident, riots,
acts of government, shortage of materials or supplies, failure of
any transportation or communication system, non-performance of any
of your agents or your third party providers (including, without
limitation, the failure or performance of common carriers,
interchange carriers, local exchange carriers, internet service
providers, suppliers, subcontractors) or any other cause beyond its
reasonable control.
8.18
Waiver.
The failure of OTS to exercise or enforce any right or provision of
this Agreement will not be deemed a waiver of such right or
provision.
9.
General
This
Agreement and any supplemental agreements with respect to the
Service constitute the entire understanding between Oak Tree and you
with respect to subject matter hereof. Terms and conditions as set
forth in any purchase order which differ from, conflict with, or are
not included in this Agreement, shall not become part of this
Agreement unless specifically accepted by Oak Tree in writing. you
shall be responsible for and shall pay, and shall reimburse Oak Tree
on request if Oak Tree is required to pay, any sales, use,
value-added or other tax (excluding any tax that is based on Oak
Tree’s net income), assessment, duty, tariff, or other fee or charge
of any kind or nature that is levied or imposed by any governmental
authority on the Service provided to you.
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